Privacy Policy

Last updated: October 5, 2026

Short version: your settings and media stay on your computer. We only ever receive your license key and a random install ID, and only if you activate Pro. No analytics, no ads, no selling data.

What stays on your computer

Your settings: chosen skin, dim, blur, speed and other preferences.
Videos, GIFs and images you add. They're stored in your browser and never uploaded.
Your TradingView chart, symbols, layouts and trading activity. ChartSkins does not read, collect or transmit any of it. The only chart setting it changes is the chart background colour, which it saves and restores on your own computer.

What we receive, and why

Only if you activate ChartSkins Pro, the Extension sends our license server:

Your license key, to confirm with Whop that your membership is active.
A random install ID created by the Extension, so one key works on one computer at a time. It isn't derived from your hardware and doesn't identify you.

This happens when you activate and roughly every 6–12 hours afterwards. Our hosting provider (Vercel) processes these requests and keeps standard technical logs (such as IP address and request time) for a short period for security and abuse prevention. We don't keep a separate database of keys or install IDs. Whop stores the install ID on your license so it can enforce the one-computer limit.

Legal basis (EEA/UK users): performing our contract with you (verifying your purchase), and our legitimate interest in preventing license abuse.

Purchases

Payments are handled by Whop. We never see your full card details. Whop shares your purchase details (such as your Whop username, email and membership status) with us as the seller so we can provide support. Whop's privacy policy applies to your purchase.

What we never do

No analytics, tracking pixels, fingerprinting or advertising.
No selling, renting or sharing of personal data. We don't "sell" or "share" personal information as defined by California law.
No access to any website other than TradingView chart pages.

Service providers

Whop: payments, license keys and membership status.
Vercel: hosts the license server.

Your choices and rights

Delete local data: uninstall the Extension, or remove items in its Locker page.
Unlink your install ID: reset your key from your Whop orders page.
Access or deletion requests (including under GDPR/UK GDPR or CCPA/CPRA): contact us below. We'll respond within 30 days. We won't treat you differently for exercising your rights.

Children

ChartSkins isn't directed to children under 13, and we don't knowingly collect data from them.

Security

License checks run over HTTPS. Pro passes are cryptographically signed, and only the license server holds the signing key. No system is perfectly secure, but we collect so little that there's very little to protect.

Changes

We'll update the date above when this policy changes. Material changes will be announced through the Extension or Whop.

Contact

Message us through the ChartSkins store page on Whop (Support tab).